We strive for excellence at Brain-Grow and are committed to providing our clients with outstanding results. In order to maintain our high standards of excellence to enable academic success, the following contractual terms must be agreed upon:
Payment: You will billed at the end of the month via e-mail. You have 30 days from the date of the invoice to pay the total amount due. There is an 18% fee for late payments and a $40.00 fee for returned checks.
Cancelations: We prepare materials and curricula in advance and regular attendance is imperative to achieve positive results. Therefore, 24 hours notice is required to cancel a session. A make-up session may be discussed with Julie. “No shows” will automatically be billed without the courtesy of a make-up.
Illness: Please help us reduce the spread of illness. If a student is sick, please do not come to Brain-Grow. You will not be billed. Similarly, teachers at Brain-Grow may not teach when they are sick, and will contact you as soon as possible to cancel your session or move to online format.
Materials: There may be additional materials fees. These fees are variable and are based on the curricular needs of the student. The purchase of materials and materials costs may be discussed with Julie.
Additional Services: Personal visits to school meetings, letters, essay editing, and written reports require additional fees. These fees may be discussed with Julie.